Thirty Methods of Influence--Covey

From Stephen Covey, Principle-Centered Leadership

1. Refrain from saying the unkind or negative thing.
2. Exercise patience with others.
3. Distinguish between the person and the behavior and the performance.
4. Perform anonymous service.
5. Chose the proactive response.
6. Keep the promises you make to others.
7. Focus on the circle of influence.
8. Live the law of love.
9. Assume the best of others.
10. Seek first to understand.
11. Reward open honest expression or questions.
12. Give an understanding response.
13. If offended, take the initiative.
14. Admit your mistakes, apologize, ask for forgiveness.
15. Let arguments fly out open windows.
16. Go one on one.
17. Renew your commitment to thing you have in common.
18. Be influenced by them first.
19. Accept the person and the situation.
20. Prepare your mind and heart before you prepare your speech.
21. Avoid fight or flight--talk through differences.
22. Recognize and take time to teach.
23. Agree on the limits, rules, expectations, and consequences.
24. Don't give up, and don't give in.
25. Be there at the crossroads.
26. Speak the language of logic and emotion.
27. Delegate effectively.
28. Involve people in meaningful projects.
29. Train them in the law of the harvest.
30. Let natural consequences teach responsible behavior.